Any ideas? I'm having issues and only getting 'No Signal Detected' in the app. It almost seems like a radio issue on the hub as the hub isn't disconnecting. Video fine. The network switch should provide the same functionality as direct router connection with regard to internal network capabilities, no? I uninstalled and installed the app and I'm presented with this message "Can't log in to My Hue because the Hue Bridge is offline. @AndyE_83 How do you rate Hue over the past 3 months? @tweethue hi, pc lights stopped working with sync app. @tweethue I got a new Hue Bridge for Christmas and now it’s set up, working with Hue and Apple Home apps but the Alexa skill is no longer working. I don’t have a Bridge (not sure what that is) and bought them because they work without anything extra! Have you heard of similar issues with the new Xbox/SyncBox? @KarlAustin I saw a post about wink not responding and I'm having that issue too but my hue lights are also not responding either. Very poor customer service for what is ultimately a very simple issue. Is there a fix to this? They available 24/7 and happy to help. Tried all of the tips to try online but no luck, @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. @scottishgirl3 (No errors on the switch) The Hub has 3 lights lit. @tweethue I bought two new cables, one for the sky box and one for sync to tv. Cheers. @stuart_foy @tweethue @LIFX All Hue bulbs support dimming. Restart both the Philips Hue bridge and the Echo. Is there a fix to this? That’s not the issue. @bruane2 “Set {light} to 50%”. No VPN in use, @Mooncake0585 I have it passed through a sound bar. Philips has the worst customer service. @tweethue I don’t have enough ports to dedicate one to a smart hub. @HerringReddish They available 24/7 and happy to help. I'm guessing it's an issue with the Sync Box and the Xbox outputting 4k 60hz as with 1080 it seems to work, but with limited functionality, @nickgage83 @tweethue @rjsnepvangers Here the same. It’s just the bulb next to google mini in the bedroom that is the problem. Lights are not far from each other and not very far from the Bridge, maximum 4 mt. @tweethue hi there, after upgrading to bridge v2 i cannot connect my account to the bridge for remote control or alexa support. @terry_levine I’ve reset the google devices twice. @tweethue I purchased hue light bulbs to work with Alexa. @tweethue Tried that. @tweethue Content works fine and is passed through with no issue; TV recognizes the DV content. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Are you aware of this and working on a fix ? Thanks again! But warranty is still in until January. We're sorry to hear that you're experiencing issues with your Hue bulbs. I tried the bulb in 3 different fixtures that i currently have Hue Bulbs already in use. @Tobikage08 Is there anything else that I can try on my end? @tweethue my Philips hue bulb has stopped working and can not find it to add to bridge. So, am stuck troubleshooting. Straight away, you'll be able to use the Dimmer Switch to control the Hue bulb: turning it on and off, and adjusting the brightness. Seems to have fixed the problem. Swipe right to reveal menu or tap on menu button. @tweethue please help! Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? @the_tycoz @poisoned91 @tweethue Same. Looks like maybe it has a fault. Philips hue should have notified that the website was down. Thanks. Thoughts? Spent way too many hours figuring this out. It’s the perfect sidekick to Philips Hue smart lights, giving you hands-free voice control — just by asking Alexa. favorite this post Nov 17 Apple Watch Series 4 Stainless Steel GPS+Cellular 44mm @johncarmean Given that I want to integrate it in my existing HUE System and use a a sensor to activate the light, I need to disconnect the Light from the Dimmer. Thanks for your message. @tweethue My Hue Bridge 2.0 internet light is off. Unfortunately, I have already tried that. @tweethue hello! ? Trying a fresh app reinstall but now the app is unable to link. I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. This would have saved a lot of people, a lot of time. New comments cannot be posted and votes cannot be cast. We're sorry to hear that you're experiencing issues with your Hue bulbs. Hub wouldn't connect to pc app. Thanks. That means that no smart hub is required — no separate Hue Bridge hub, and no Echo with a built-in smart hub. No clue. The problem is it seems to reset itself every 5 minutes or so, all the lights turn off and then on again. @chI0eeeee I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. @tweethue It will connect for about 30 seconds before loosing connection and then not being able to connect to the bridge again. @the_tycoz @poisoned91 @tweethue Same. It ended up working last night. @tweethue I'm having some strange issues with my Sync box. Then, randomly, these delays and some lights stop working. “Alexa, turn my {room} light green.”. @tweethue My Hue Bridge 2.0 internet light is off. Instead … Tap on Help icon (question mark) on top right corner. I have it passed through a sound bar. Were you able to fix it? Before that, same location for the Bridge, same lights, all fine. Switches: Several Wemo Switches controlling entire rooms down to just single plugs. Any support option left? Philips Hue White Ambiance bulbs connected directly to ST hub. @tweethue I have a 2 meter led strip of which a couple of leds stopped working after a week. "Couldn't update the setting. It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. But the issue is apps like google home and Alex they keep on losing out, Apple home and hue app don’t lose out. Unplug and wait 10 seconds. Before that, same location for the Bridge, same lights, all fine. $110. I've tried all 4 hdmi input sockets but have the same problem on all. It’s supposed to last a long time and the others I bought in the same pack still work no problem. Please help. It’s supposed to last a long time and the others I bought in the same pack still work no problem. You got any more stuff that may cause the issue? 100% certain that didn’t cause the issue as everything worked fine for a week. Try a manual reset. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. Neighbours aren't happy! Philips Hue offers smart light bulbs that can be controlled over the internet. I also tried to connect the account on two other devices with no luck. I’m from Mexico. It’s been working fine without one for 6 months. Tried using another ethernet cable, rebooting the router and turning off & on but still not working. I’ve “cleaned” my hub, but still the same.
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