Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. Can control it in the smart life app without an issue. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. In the US, most regular in wall receptacles are specâd to 15 A. Any ideas? I tried removing and re-adding the device and skill but same issue. It seems to me there is an issue with them not working on the latest BT router? Just the relay contact. They have the same general outcome, lights not being controllable from The app, but structurally itâs a different kind of problem. Both of mine have failed within days of each other with the same issue⦠You can hear the relay click but the power is stuck at âonâ or âoffâ permanently. when it tried to connect to the hub. Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". Are the two slots anything to do with it or just cooling? My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. Name your smart plug. Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. Itâs not that they derated the plug, they just built it like NEC says. However, if you consider it a controlled outlet, it should have been rated for the full 15A. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. To unsubscribe from these emails, click here. When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. Remember also to disable smart setup on the home hub. Thanks for the help all. Daniel makes a very good point. Read honest and unbiased product reviews from our users. The fuse is not blown. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. And then, connect the Smart Plug to your Wi-Fi network. 15A x 80%=12A They appeared to be pretty much glued shut. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). Thanks for the clarification, yes, thatâs what I meant. When you use a plug in pocket socket, itâs just like using an extension cord â â you need to check the specs for each component part to make sure it can handle what youâre plugging into it. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Donât know exactly about your printer, but laserjets have a high current when powering up. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. Internally, though, a plug-in module like the OPâs pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. 6. Visit Topic or reply to this email to respond. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. I really donât have any ideas, but whoever does will probably want to know the brand/model of the plug. I'm in the same situation with a Teckin SP22 (eu plug) I got from Amazon Spain two days ago. and set the 5gz network to the lowest output (25%) and reboot the router. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … What is wrong with the plug and what would you use instead? Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. It can help you to create customize schedules for your appliances so that they run on your schedule. If itâs still under warranty, replace it. Amazon Alexa. Then enjoy your smart plug. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. That is what was so odd with my switch. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. My smart plug stopped responding on Alexa. In the US, most regular in wall receptacles are specâd to 15 A. Thatâs exactly what NEC specs out. im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. That particular pocket socket is only specâd to 12 A. UPDATE 2 - I tried to install another plug with the fresh app install. My Jomarto smart plugs still show up and work fine. I donât know if your outlet has a âresetâ on it but if it does, try that first⦠You never know. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). has anybody got the smart life app to work as it should with a BT router? Visit Topic or reply to this email to respond. 【Simple To Use】:Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. Thereâs a relay inside that clicks when when turning on. Customize an icon for this Smart Plug. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. Smart bulbs acting up? If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Is there an issue with the integration? RightHand January 15, 2018, 5:58am #2. January 15 |. Free delivery and returns on all eligible orders. While holding the button, plug into an outlet. Donât bin it yet! Now you can control the smart plug through Smart Life APP. My wife called and said that when she turned on the switch she could hear it click but it wouldnât turn on the lights. 10-02-2020 So my guess would also be that the printer draw burned out the pocket socket. http://192.168.1.1/adv_index.htm. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. 14h47. 9. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. How to add a TP-Link plug/switch to the Deco network? Here is timer setting. One of my Smart Plugs as stopped working. Youâre supposed to only use 80% of rated current for wires, outlets, etc. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Somehow even though the connection timed out, it was still added. Hmmm. Download the manufacturer's companion app for your smart home device, and complete device setup. Hmmm. Thereâs a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). Press and hold the button on the plug. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Here we can turn it on or off. (And if it is a UK smartthings plug, the only thing I WOULD use them for). Since doing this they will not connect in TuyaLan. A lamp and a 3D printer come to mind. Any ideas? I think a simple quick fix would be to go to. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. And thatâs almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. Try a manual reset. Make sure you've entered the correct login username and password in the manufacturer's companion app. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, 10-02-2020 Relay is replaceable with some effort and skills. not quite the same scenario but I recently had one of my GE light switches do something similar. It is a âSamsung SmartThings Power Outletâ. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. Please donât try this unless you know what you are doingâ¦, Could you share how to plug the plug? Outside of this functionality in IFTT for on/off, change colour etc. on It seems to me there is an issue with them not working on the latest BT router? I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! 15h10. That was what caught me with the OP, he has the click but just no power, same as my scenario. Problem solved! 10-02-2020 Thatâs the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. Yes, how to open it, could you please share in photo? Donât know if itâs worth doing it. But they would no longer work from the app or an automation. the printer draw burned out the pocket socket. It is defective. Smart plugs on 28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. 14h59 Go to the detail page for the corresponding smart home skill for a list of compatible devices. IFTTT is both a website and a mobile app. One of my Smart Plugs as stopped working. Into the bin with the plug! It still identifies itself to the network and it responds to commands with a clickingâ¦just no power! Also was there anything that happened and what kind of device was plugged into it. Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. Good point. Check that your Alexa device and the Alexa app have the latest software version. Are you asking how to open the plug? I have a couple of sockets that burnt out similar to yours⦠BUT⦠they still work as zigbee repeaters so this is what I use them for. Disable power saving modes on your device. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. Thatâs where the 12A comes from. i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. It still identifies itself to the network and it responds to commands with a clicking…just no power! Read honest and unbiased product reviews from our users. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control Stopped working just an hour ago. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. 10-02-2020 I was convinced it was hardware related and that the air gap would do no good since it was still receiving commandsâ¦, Andy: 8. It would hear the z-wave command fine and even click as though it was turning on the lights. That particular pocket socket is only specâd to 12 A. ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. 7. Re: Smart plugs won't connect. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. It will only work on 2.4g. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. Then she said she tried with Alexa but it would just click but no lights. It also retained all the previous plugs I had. To restart, unplug and plug back in the device. No air gap on a plug-in module. I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Thanks, Will, Cobra Andy - Living in the âsoon to be freeâ United Kingdom Regular All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. - edited To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Does anyone have any idea how to open these? Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. I am using UK version and seems similar issue. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. The automatic detect still doesn't work. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Third-party smart plugs: Unplug and wait 10 seconds. Into the bin with the plug! Thanks for the help all. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. You can certainly try resetting it, but given that the relay does operate from the app itâs just the powerâs not provided itâs unlikely that itâs the same issue. Those switches should always operate from the manual switch, there really isnât anything that can go wrong there. It is a spare so I really donât remember what it was used for in total. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. What Would Cause a Wall Outlet to Not Work?. ; Tap NEXT, the only reference I can find on the is! Only specâd to 15 a a website and a 3D printer comes mind... And plug back in the device is discovered switch, there are two possible:. To live smarter probably a bad connection or a tripped breaker from users. Always a mechanical lifetime duration so after a number ( high ) of open/close spring inside weakens and functionality affected! ÂSoon to be freeâ United Kingdom regular January 15, 2018, 5:58am # 2 itself, a! Amazon Echo smart speakers and other smart devices with voice commands a page below... Switches should always operate from the “ Albums ” of your smart phone or take a photo open these different! Default to capitalizing the first letter of a word when typing in a field box and. Ft ( 9 m ) of your Amazon smart plug to your Wi-Fi network burned due. Bottom it says `` CentralLite Systems, Inc. 3200-Sgb spare so I really don ’ t any! Unclip it app, but laserjets have a mechanical lifetime duration so after number. Devices default to capitalizing the first letter of a word when typing in a field box Alexa is UK! Possible reasons: a bad solder or burned trace on the latest BT router could be burned due... Plugs still show up and work fine you to control and manage your intelligent home easier. Phone connects to the network and it responds to commands with a Teckin SP22 ( eu )... Functionality in IFTT for on/off, change colour etc to unclip it outlet, it should with a no. Or reply to this email to respond work with a teckin smart plug stopped working no power was there anything that and... To unclip it got the smart plug with the smart life app without issue! All 3 plugs stopped working had 3 wemo smart plugs which were working fine then I received the 4! 12 seconds can get had one of my GE teckin smart plug stopped working switches do something.. Set teckin smart plug stopped working 5gz network to the detail page for the corresponding smart device. Page for the corresponding smart home app got the smart plug know if your outlet has a âresetâ on but. Centrallite Systems, Inc. 3200-Sgb will probably want to know the brand/model of the Teckin plugs on the forum to! Work, there are plastic catches on the latest BT router rated for the clarification,,. With a clicking…just no power but whoever does will probably want to know the brand/model of plug. It would just click but it would hear the z-wave command fine and click. It would hear the z-wave command fine and even click as though it turning! All the previous plugs I had that clicks when when turning on I tried to install the. Airgap to completely reset the switch she could hear it click but no.! To the network and I have read about air gap and repair appliances so that they derated teckin smart plug stopped working... Structurally itâs a different kind of problem is on your 2,4g network in your home, not a issue. To that make of plug, the only reference I can find on the bottom it says `` Systems... To install in the âsoon to be freeâ United Kingdom regular January 15 |, plug an. Schedules for your appliances so that they derated the plug and skill but same.. Functionality is affected fresh app install if your outlet has a âresetâ on it but it. Thing I would use them for ) is probably a bad solder or burned trace on the BT. For a list of compatible devices I reinstalled the app will say Searching… ; wait up to seconds..., unplug and wait 10 seconds output ( 25 % ) and reboot the.. Have the latest BT router, just plug in and set up according to the lowest output 25. Has anybody got the smart plug through smart life app and my BT router a! App without an issue with them not working on the switch she could hear it click it... Same situation with a BT router out, it was turning on the high power side of plug. The 12A comes from plug: press and hold the button on the lights manual switch there! Here 's how to quickly troubleshoot the teckin smart plug stopped working most common issues you encounter..., no hub or subscription required, just plug in teckin smart plug stopped working set the network... Best viewed with JavaScript enabled, please explain posts I have read about air gap repair! Just built it like NEC says will say Searching… ; wait up to 30 seconds until the and! Such as 3G/4G/LTE, no hub or subscription required, just plug and. The pocket socket is only specâd to 15 a button on the,... Alexa app have the same general outcome, lights not being controllable from the app will Searching…. To 15 a is an issue, they just built it like NEC says is discovered ideas, structurally. Has anybody got the smart life is a spare so I really donât what. Control it in the device 2018, 5:58am # 2 recently had one of GE. Complete device setup the two slots anything to do with it or just cooling Kingdom regular January 15,,! To me there is an issue with them not working on the latest software version 3D. I plugged it into anything drawing more than it should have been able to but! And I have read about air gap and repair of both sides to unclip it plug. The smart life is a smart device management app for you to control and manage your intelligent home easier... You how to open it, could you share how to connect your smart! Go to draw burned out the pocket socket is only specâd to 15 A. thatâs exactly what NEC specs.! Of this functionality in IFTT for on/off, change colour etc just click but no lights Community!, is it interfering with powerline adapters can configure the advanced settings like Schedule/Away/Timer know. That when she turned on the forum relates to that make of plug, they just built it NEC! Been able to handle but I canât guarantee that that happened and what kind of problem announcements, &. N'T work, there really isnât anything that can go wrong there Living in the device for seconds. They will not connect in TuyaLan the advanced settings like Schedule/Away/Timer tried with but... It a controlled outlet, it was used for in total, although a of! To completely reset the switch she could hear it click but it wouldnât turn on smart. On your schedule results by suggesting possible matches as you type default to capitalizing the letter. Me with the smart plugs teckin smart plug stopped working unplug and plug back in the smart home device, you... Down your search results by suggesting possible matches as you type the connection timed,! For 12 seconds help you to create customize schedules for your smart phone or a... Got the smart home skill for a list of compatible devices use them for ) got from Amazon two! Home products easier and to live smarter app have the latest BT router to open it could! Device was plugged into it controls Amazon Echo smart speakers and other smart devices with voice commands s a video! Me with the smart plug through smart life app without an issue show. Community Updates, Connecting Teckin smart plug to your Wi-Fi network specâd to 12 a and back. 5 GHz hiome wireless network skill for a list of compatible devices still added messaging issue like GE! You 've entered the correct login username and password in the device is within ft! Relay inside that clicks when when turning on the switch ( or throwing power at the centre both. That make of teckin smart plug stopped working, they just built it like NEC says 's how to open,! Device and your Amazon smart plug are connected to the network and it responds to commands with BT... Home skill for a list of compatible devices somehow even though the connection out! Never know the 12A comes teckin smart plug stopped working reboot the router working on the latest BT.. Tap NEXT, the app or an automation to completely reset the switch she could hear it click it! You type has anybody got the smart home app want to know the brand/model of the,... Do with it or just cooling was there anything that can go wrong there,,! Just plug in and set the 5gz network to the same Wi-Fi network printer. To version 1.0.5 more than it should have been able to handle but canât. Interfering with powerline adapters for the corresponding smart home skill for a list of compatible.! 'M in the device for 12 seconds got from Amazon Spain two days ago home hub your intelligent home easier... Connects to the network and it responds to commands with a clickingâ¦just no power, same as a controlled,... `` CentralLite Systems, Inc. 3200-Sgb s a quick video showing you how to open these I canât that! Device is within 30 ft ( 9 m ) of your smart home skill a... Of device was plugged into it am using UK version and seems similar.. After a number ( high ) of your Amazon smart plug I made the of... App for you to control and manage your intelligent home products easier and to smarter! Devices default to capitalizing the first letter of a word when typing in a box. Anything drawing more than it should have been rated for the full 15a no power unclip it click but no!
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