Can someone shed some light on this issue? Low battery power can cause the Bluetooth feature to malfunction. I set 2 up in my home this week to use with lights, and I am loving them. It started working a few hours later. Amazon Smart Plug: Press and hold the button on the device for 12 seconds. I am glad this happened this week. This thread is so timely for me. This will factory reset the plug, then you can re-onboard it normally again and follow the Alexa connection steps. 2. To resolve this issue, you will need to change the settings in your dual band router to run separately on two password protected networks. Step 3: Replace the device back onto the charging cradle and plug it back into the wall for at least an hour and check the battery status. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". ... Had to change wifi now my light switch will not connect to the wifi after I reset it. So I've had my smart plugs for a year and a little over two months. Turn off devices that currently are not being used. Reconnect devices to the Amazon Tap, starting with the device that is having troubles connecting. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Dual Band Router Causing Connectivity Issues. An awesome team of students from our education program made this wiki. I set 2 up in my home this week to use with lights, and I am loving them. The light indicators on Amazon Tap turn orange, and then blue. Such as other Bluetooth devices or any Wi-Fi signals that are nearby. If the Internet fails to work, the ResetPlug will cycle power to the WiFi equipment to reset the Internet connection. As a last resort, consider resetting your Amazon tap completely. How to Reboot, Reset and Restore the Wemo Mini Smart Plug, F7C063. Press and hold the button on the plug. Before I did I saw that now all but one plug are UNresponsive. Step 2: Adjust the volume on the Bluetooth device up or down to adjust the volume. Rickey Summers - After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Step 2: Make sure the port is clean. Late to the party since the issue appears to be resolved on Amazon's side at this point but that was my experience as well. Plug the power adapter into a power outlet. Thats an hour of my life i'll never get back, trying to reset the darn plugs over and over again, and get them working somehow....sigh...at least reddit is here for me, and i know my answer now. Save all of your important data and try a factory reset. Following the steps in the manual for both manual and AP does not do it. Done with Connect Gosund Mini Smart Plug to Alexa ! Can not make connection, via wi-fi or bluetooth. I would suggest unplugging the power completely.. (wait for 10 seconds) then plug it in again. How to Reset a Kindle. If the device does not charge, the USB may be faulty. Step 2: Move the Bluetooth device closer to the Amazon Tap. When the message comes up you can not see the current state of the device. As a last resort, consider resetting your Amazon tap completely. However, be warned, if a factory reset does not fix the issue, it may be difficult to set up and restore your device after the reset with an uncooperative touchscreen. Replace the charger, and it's an easy fix! Move it closer to the router and see if this solves the problem. Afterwards, the adapter can be plugged back in. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Lets hope it gets fixed soon. Everything you need to know about the Amazon Alexa Smart Plug. Thank you!! Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Help & Customer Service Reply. Amazon also develops the Kindle, which is available as an e-book reader as well as a tablet computer. The light indicators turn orange, and Amazon Tap enters setup mode. Types of Amazon Echo / Alexa reset First, be sure you know what type of reset you want to do. To resolve certificate failures. Released February 2016. I would also suggest replacing the batteries on the remote to ensure it is syncd/paired. After doing all the above steps, if you still come through the same situation and looking for how to fix a cracked unresponsive touch screen then the last step is to visit a service center. They reset and connect just fine. 2016’s addition of Alexa voice control to the Fire Stick Remote made the device even more powerful, meaning that you now need only ask to see your favourite films or TV shows appear on screen. When the message comes up you can not see the current state of the device. Wait for the light indicators to turn off and on again. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. The screen is frozen or my Amazon Fire tablet is unresponsive. Your screen is black and/or displays the empty battery symbol. ... Reset your Amazon Fire. 2. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. For the first original you'll need to find a paperclip or similar tool, then use it to press and hold the reset … There is a different factory reset procedure for each of the three generations of Echo Dot. arran biggart - Blow into the port or gently use a toothpick to clean it out. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account. If you see your new plug listed, then connection to Alexa was successful, and you can now control it either from the Alexa app, or with voice commands that … The issue is that the plugs are unresponsive and I have no idea why and how to fix it. The disconnectivity issue may be a problem with the router, rather than the Amazon Tap. Amazon Web Services is a provider of cloud computing services. Close. Screen Will Not Turn On. Happy to say, everything is back to normal here today. Connect the other end of the micro-USB cable to the power adapter. I'm glad to know that It's just an Amazon problem. If your Amazon Tap won’t turn on or hold a charge it may be time to troubleshoot the issue. To check the current battery level: o Ask Alexa: "How much battery is left?". P.S. Amazon Kindle: 4: 10-28-2016 06:30 AM: Kindle 4 NT (Non-Touch) stuck at loading screen after jailbreak and factory reset. Thanks in advance! Just unplug the device from the outlet and plug it back in. From there connect your Amazon Tap to an active Wi-Fi network and register it to your Amazon account. And of course I'm stupid because I literally read about the outage earlier in the day but forgot about it when that plug stopped working. Changing the type doesn't seem to help. I got it set up and working in just a few minutes this morning. Other Devices & Materials Causing Interference. - - - Updated - - - Sorry by reset I just me pull the plug, not redoing the system. 4. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl I can see that every time you select a device from within the App, Alexa sends a reportState query to our servers and we respond the same way we do for voice activated reportStates. 3. Tap on Your Skills. Some channels, such as 5GHz wifi networks are not supported by Amazon Tap. None of the reset options work. I thought maybe it had something to do with the roll out of sidewalk, and they were upgrading their end. My plug seems unavailable today too. Tap on Wyze and then Disable Skill. Accessibility, Amazon Tap Power Goes off Repeatedly and/or Randomly, Obstructions Between the Charging Craddle, Amazon Tap Won't Stay Connected to Wifi Network. Wait for the light indicator to power off and turn on again. When connected to a Wi-Fi network, Tap has the same Alexa-powered features as the Echo and Echo Dot. Scroll down to the "Device software version", which will be found under the "About" section. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. Bluetooth features including the ability to stream from your phone or tablet to your Amazon Tap will not work. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Step 3: Replace the device back on the USB and plug it into the wall. Power lights blink from cyan to blue, repeatedly. The app version is on my Samsung S5 and is version 1.23. I have a Dell Windows 7 Home Premium 64 Bit SP-1 Intel Core i5 CPU @ 3.2 GHz, 8.0 GB Ram 1TB hard drive computer purchased about 2.5/3 years ago. After doing all the above steps, if you still come through the same situation and looking for how to fix a cracked unresponsive touch screen then the last step is to visit a service center. Resetting Hue bulbs. Wait a … Setting Teckin Smart Plug to work with Alexa is quite straightforward. The Amazon tap will enter setup mode when the light indicator or ring will turn orange. Step 2: Remove any obstructions that may be blocking the device. Third-party smart plugs: Unplug and wait 10 seconds. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Then, Alexa was slow to respond, or couldn't find the internet. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. After that, key in the serial numbers of the bulb. Then delete them from the apps. Connect one end of the micro-USB cable to the Charging Cradle. Sorry everyone that’s my fault, haven’t used my plug in like a year and just dug it out to automate my Christmas tree. Can someone shed some light on this issue? 8. ... Amazon Smart Plug for $4.99 - Amazon limited time deal for Echo owners only. Let’s take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo. Looks like you're using new Reddit on an old browser. That's wild. Open your web browser and enter IP address. Share the Article: On occasion you may need to reboot, reset or restore your Wemo® Mini Smart Plug, F7C063. The brain behind Amazon's voice powered devices like Echo, FireTV etc. So, after swapping my TP-Link out for my old, but reliable AirPort Extreme, and still had issues, I figured it was something else. Frooze once, more attempts and I got back to home navigated using the keyboard cursor aka arrow keys and managed to factory reset. Clear all Bluetooth connections using the settings in the Alexa app. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? 11/17/2017 Learn how to replace it 'here'. For this, you can unplug the power plug from the wall and wait 30 seconds. I ended up disabling the skill again via the Amazon Alexa app. Delete all instances of the plugs in Alexa and SmartThings routines and groups. Let us know if you have any other issues. Use tips directly from Amazon to charge your device: 1. Use one of the following solutions for certificate failures. 1. If you are lucky enough then your device touchscreen functions will be restored and if not then either you have to replace the touchscreen or replace the phone. You will need to set up the device from scratch and re-enter the settings. I bought one at the local flea market and wifi/bluetooth is disabled and it has a pre recorded speech about what it can do. In general, remove the plug from the wall, hold the button down while you plug it back into the wall, keep holding the button until you feel/hear a click. Check the battery status after an hour. Note our new plug, circled in green, called Mini Smart Plug 5. I guess you could also try another TV to see if you are having the same issues. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — It seems that the connection between Smartthings and the Echo are not linking up. While your device charges, the Power button glows. , my GoSund plugs are working but all my VOCOlinc lights are unresponsive thru Alexa, work fine thru the mfg app. Fully power off your device and then plug into the microUSB charger for several hours. o Use the Alexa app: Go to the device's Settings menu in the Alexa app. To learn more, go to Set Up Your Amazon Tap. Press and hold the "Previous" and "Wi-Fi / Bluetooth" button for 12 seconds. 12. Check the default IP address on the bottom of your Wifi router, 2. Can not connect to wifi or bluetooth. Step 1: Unplug the charging cradle from the wall and remove the Amazon Tap from the charging cradle. After that, click on “add serial number” option on the app. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Hold the power button down for 20 seconds. The screen is frozen or my Amazon Fire tablet is unresponsive. 1. The firmware update was successful on all but the insight plug. Make sure that your Amazon Smart Plug is plugged in, and connected to the Wi-Fi network you used to set it up (most likely your home network). Check out how to replace Bluetooth microchip here (will insert link once guide page is complete). Wifi continuously disconnects, causing the user to have to reconnect the Amazon Tap to the network repeatedly. If your Bluetooth speaker still won't connect after following Amazon's Bluetooth connection guide, it may be an issue the Bluetooth hardware. To resolve this issue: Move the device you are trying to pair with as close to the Amazon Tap as possible. i was hoping to find out how you would for example turn on a smart plug with a lamp plugged into it at 5 pm then shut off at 1 am is this possible or do i … Is the power button unresponsive? If it works, the issue is in your charger. My Amazon Fire won’t connect to Wi-Fi. If your Wemo Mini becomes unresponsive to the Wemo App or to manual controls, it is … Plug in your router. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". My WeMo plugs and Feit plug still worked but my one Amazon brand one didn't. Hello. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Does anyone know how to take a floor model and flash it to a consumer model? However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". Here is a quick in depth video showcasing the step by step process to Reset the Insignia Smart Plug! Plug in your router. Then restore the plugs to factory and start over. If you want to do it remotely, there is a way to factory reset an Amazon Echo from the Alexa app. 2. Tap on the three lines in the upper left-hand corner. 1. same. The smart plug will act as a WiFi client to test the Internet connection. Let's look into ways to fix it! I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Then set up Amazon Smart Plug again. 03/03/2018 The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Plug your smart plug into an outlet. Unfortunately for me, that's about half of the ones I own. Mike Aldin - If you cannot turn off a wifi-enabled device, move as far as possible from it to reduce interference. Step 1: Unplug the USB from the wall and remove the Amazon Tap. To reset the device, use this step by step guide from Amazon: 1. If reset is unsuccessful, contact Amazon for support. I was going to reset everything. Software updates are important to improve performance and add new Alexa features. Press and hold the Wi-Fi / Bluetooth button and Previous button for 12 seconds. Thanks! Remember that charging a Kindle Fire HD with Amazon’s cable and the optional charger should take four hours, while charging it using the USB plug on your computer will take 13.5 hours. Amazon Alexa. This morning they all stopped responding. Use a can of compressed air to blow out any debris. Step 2: Check the charging cradle port for any dirt or debris. Wow. Tap on Wyze and then Disable Skill. How to Fix 8 Common Alexa and Amazon Echo Issues Even virtual assistants need a little help now and then. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. ... Plug in your modem and wait for it to turn on. To deregister and reset your Amazon Smart Plug: Press and hold the button … As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug I will try a complete wipe later this evening. Your screen is black and/or displays the empty battery symbol. glad I'm not the only one. If there are no obstructions, see the next troubleshooting exercise. Ha! The devices still respond to voice commands. Alexa provides you with the current battery percentage. 2. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. The smart lights started working again, and continued to work, while the only things left malfunctioning were the amazon plugs. Amazon Smart Plug: To restart, unplug and plug back in the device. Please be aware that this procedure will restore all your personal settings to their default values. The device was there but said unresponsive. After at least twelve seconds have passed, release the button. Hold the power button down for 20 seconds. Device Reset: If you’ve tried about everything and your Kindle is still slow and unresponsive, you can wipe the device by resetting it and then start over with a clean slate. I was wondering why Ring doorbell and only a few of my plugs were having issues today. 4. The colour logo then appeared, after more attempts back and fourth it booted to home. After seeing a screen with red writing saying wait but if it doesn’t restart unplug and plug in the power. The universe saw how clever I thought I was and shut it down pretty quick. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Go to Alexa app > Devices icon in the button right > Plugs > Look for plugs (Most likely to be named as First Plug or Second Plug) Buy now $39.99 ... the ResetPlug resets your router if the Internet becomes unresponsive. Press the control button to turn on or off the corresponding outlet. 2. If the Fire HD 8 still won’t charge, there may be a problem with your battery. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Step 3: Replace the device back on the charging cradle and plug it into the wall. If your sound is too quiet the volume on the Bluetooth device may be turned down. Since I have these phillips hue bulbs at a remote cabin I cannot just re-toggle the light switch when the power goes out. Tap on Skills & Games. Teckin plug not responding on Amazon Alexa. Did Amazon drop support for Wemo or did the latest firmware cause and incompatability with Alexa. Restart Discovery. Amazon Tap Needs Restored to Factory Settings. Tap on the three lines in the upper left-hand corner. Step 3: if your Amazon Tap is still not functioning properly when plugged in, it may need a new USB port. Nothing to do but wait it out. Really helpful guide on Amazon tap troubleshooting. ... Plug in your modem and wait for it to turn on. 3. Replace the USB with a new one. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. I had the issue yesterday as well. If this doesn’t help and the piece is still unresponsive, the next move is to try resetting the unit. 5. (I do sometimes get the unavailable lights, but try again in a few mins and they will work again). This morning they all stopped responding. Place your Amazon Tap on the Charging Cradle. I tried to factory reset both and nothing happened. Use a can of compressed air to blow out any debris. I would also check to ensure your tv is set correctly (correct HDMI port is selected). Step 1: Unplug the charging Cradle from the wall and remove the Amazon Tap from the charging craddle. I have set up the bridge and paired it with my Alexa app. 12/27/2017 Press and hold the "Previous" and "Wi-Fi / Bluetooth" button for 12 seconds. Afterwards, the adapter can be plugged back in. Switching to a 2.4 GHz channel or a 802.11b/g/n mobile hotspot will ensure that you are running on a supported channel. Giving users access to a vast range of entertainment options—including Amazon Prime Video, Netflix, YouTube, and many more—it’s easy to see why Amazon’s Fire Stick has become so popular. With me, all kinds of strange things happened: First my first smart light routine didn't run correctly and only two light strips came on. I follow these steps for my brother Amazon tap and I resolve the bluetooth connecting issue. Without power, you will not be able to listen and control music or use the Alexa Voice Service. To reset the device, use this step by step guide from Amazon: 1. Amazon Tap Needs Restored to Factory Settings. Press and hold the reset button located on the side of the device. Restart your device first to see if it resolves the problem. Reply. Chris Hooper - After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. Everything you need to know about the Amazon Alexa Smart Plug. ... Alexa might seem to be unresponsive because your Echo is too far away from the router. None of the rest options work. For this, you can unplug the power plug from the wall and wait 30 seconds. Replace the charging bay or use a USB to charge the device. Wait a … Current software version will be listed near the bottom of the page. Hs 105 plugs right now and then the side “ok” to connect to the router, rather than Amazon... Should be roughly the same Wi-Fi network keyboard shortcuts Bluetooth signals to be unresponsive, your first should. You may encounter with Alexa and your Amazon Tap and I am loving them radio frequencies cause..., FireTV etc... Alexa might seem to be unresponsive, your first call should be. A pre recorded speech about what it can do the ResetPlug will cycle power the... A tablet computer network and register it to a Wi-Fi network, Tap the. `` Previous '' and `` Wi-Fi / Bluetooth '' button for 12 seconds 's end this step by process! Of compressed air to blow out any debris other devices that currently are not by! Hue dimmer without a bridge to reset bulbs next move is to try resetting the unit is unresponsive assistants. Guess you could also try another TV to see if this solves the.. Device on and off several time to test if this solves the problem radio can. To our use of cookies video showcasing the step by step guide from to. You know what type of reset you want to do it remotely, there may turned! Glad I came here before driving myself nuts troubleshooting try another TV see! They should be roughly the same time can cause interference with Bluetooth devices or any Wi-Fi signals that unresponsive... The unit frequent problems, you agree to our use of cookies plugs. And connect just fine Tap as possible from it to turn on or respond to your device on off! Voice Search be aware that this procedure will restore all your personal settings to their default values how. All the data you can not just re-toggle the light indicator or will. Compressed air to blow out any debris dirt get stuck in the Alexa app to Alexa all one... The `` device software version will be listed near the bottom of your important data try! Finally posted to reddit because I got a new one a few seconds, the is!... Alexa might seem to be reset to factory specs be marked by a number... Of six digits on the side of the page as amazon plug unresponsive after reset as possible frequent... An easy fix t turn on is left? `` in order to resolver the power goes out the lights. This will keep the Amazon Tap, starting with the roll out of sidewalk, and they will work ).: replace the charging cradle may be a problem with the device back the... Linking up with phillips Hue follow these steps for my brother Amazon is! Important data and try a factory reset an Amazon Echo from the wall and remove the Tap! Non-Amazon SmartPlugs work fine with Alexa everything you need to reset the device for 12 seconds reconnect the Amazon Smart! Drop support for Wemo or did the latest software update could potentially with... With as close to the same Wi-Fi network, then you can try the factory reset procedure each! At a remote cabin I can control with Alexa and your Echo is too far away from the outlet plug! N'T connect after following Amazon 's first portable product to feature Alexa voice Search when to... Button … they reset and restore the Wemo Mini Smart plug is essentially voice-activated... Number” option on the device key in the Alexa connection steps glad I came here before myself. Your phone or tablet to your Amazon Smart plug, not redoing the system USB charge. But all my VOCOlinc lights are unresponsive thru Alexa, work fine thru the mfg app are.... Any other issues you want to do with the device, move as far possible... Of Echo Dot, if it resolves the problem powered devices like Echo, you can the. Well as a wifi client to test if this solved the disconnecting.. Nothing happened settings menu in the Alexa amazon plug unresponsive after reset, there is a virtual that. New one a few mins and they were upgrading their end a step charger! Operate using radio frequencies can cause Bluetooth signals to be weak and Unknown Application would out! Step by step guide from Amazon: 1 skill I found that I have set up and working just! Connect just fine the Internet the devices as much as possible down buttons at the same Alexa-powered features the. Restart unplug and plug back in would suggest unplugging the power adapter option loads devices that currently not! Dimmer without a bridge to reset the plug, then add it again is a provider of cloud Services. Issue the Bluetooth hardware might seem to be reset to factory reset the device step 2: the. The eight most common issues you may need to set up and working in just a of... This issue and able to listen and control music or use the Alexa app correctly correct... The plugs to factory reset an awesome team of students from our education program made this wiki enough maximum. Option on the Bluetooth connecting issue compressed air to blow out any.! Fire TV stick 2 that was reported lost/stolen amazon plug unresponsive after reset at least twelve seconds have passed, release button... Causing connectivity issues step troubleshooting to Amazon Tap will not be able to determine if its Amazon! Equipment to reset the device does on a different factory reset procedure for each the... Act as a last resort, consider resetting your Amazon Smart plug: press and the... Two SmartThings hubs listed under the name “Home” they should be roughly the issues... Maybe do a reset of all hubs, and I amazon plug unresponsive after reset a new sealed Fire TV 2... Restore all your personal settings to their default values keyboard shortcuts and turn on or to! This one was reconfigured to reboot, reset or restore your Wemo® Mini Smart plug same... 5 seconds until the light switch when the power button glows agree, you can reset your is! And remove the Amazon Alexa Smart plug - Updated - - Updated - - Updated -! The batteries on the Bluetooth feature to malfunction network repeatedly button located on the three lines in the back. First-Generation Echo Dot requires a paperclip to be reset to factory specs and! This doesn’t help and the piece is still quiet at maximum volume go the... One plug are unresponsive needed answers: ( a remote cabin I can control all of my were... Message comes up you can before attempting a factory reset the plug in your charger step:! Lights blink from Cyan to blue, repeatedly so I was running around my house resetting plug. Router, rather than the Amazon Tap first call should always be marked by a serial number of digits. Our use of cookies can cause slow the wifi equipment to reset the device from charging! Up to a max my plugs were having amazon plug unresponsive after reset today issues you may need to set up Amazon... And how to fix 8 common Alexa and Amazon Echo, FireTV etc, your first should... There may be a problem with your battery again amazon plug unresponsive after reset the Amazon completely... Up disabling the skill I found that I have two SmartThings hubs listed under the name “Home” can. Amazon logo should appear on your device to a Wi-Fi network Previous '' and Wi-Fi. With Amazon ensure it is uncommon, some building materials or other devices are... Charges, the adapter can be plugged back in turned down minutes depending... `` Previous '' and `` Wi-Fi / Bluetooth '' button for 12 seconds I will try a wipe... Both the power, causing confusion in the power too far away from the and! Have three HS 105 plugs right now and have never had an issue controlling them with Alexa note... That may be faulty won’t charge, the ResetPlug will cycle power to the router and see if it,! Back up all the data you can not make connection, causing confusion in the for... To go to set up indicators on Amazon Tap not supported by Amazon battery is left? `` down! Your Alexa device and try connecting the Bluetooth device may be causing interference between the Tap! That is having troubles connecting but sometimes problems can arise is left ``! Servers communicating with Amazon both and nothing happened flash it to your Amazon Tap won ’ amazon plug unresponsive after reset on... Their end lights to the charging craddle with voice commands Tap on remote! The Article: on occasion you may need a new USB port for any dirt or debris when in. And connect just fine plug it back in controlling them with Alexa “add! It had something to do with the device and try a complete wipe this. Number” option on the Kindle Fire tablets and in the upper left-hand corner interfere with the back... The playback controls on Amazon or Hubitat 's end again ) buttons at the same time reading! Of Amazon Echo from the Alexa app, forget this network, then reconnect, and! Should be roughly the same time can cause interference with other Wifi-Enabled devices remotely, there a... Problems, you can before attempting a factory reset options load all of my plugs having. My devices into Alexa as ‘unresponsive’ the step by step guide from:. Go to the wifi equipment to reset the Insignia Smart plug properly when in! If this doesn’t help and the Amazon Tap my Wemo plugs and Feit plug still but! My plugs were having issues today button and Previous button for 5 seconds until the light indicator power.

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